Browse the FAQ Before You Reach Out
Most account questions get resolved right here before you ever need to contact support. The sections below cover the questions we hear most often — how to fund your account with PayPal, how Venmo sends work, what identity verification requires, and how state eligibility is determined. Each answer is written by the team that actually runs the platform, so what you read
reflects how the system works today. If something isn't covered, live chat is open and connects you to a real agent, not a scripted bot. For payment questions specifically, the answers walk through the actual step in your account wallet so you know exactly what to expect. Access to the platform depends on state law and is available only in eligible states
— that comes up in several answers below, and we keep those answers current as the landscape shifts.
- PayPal deposit flow
- Venmo send steps
- Play+ reload process
- State access rules